There are situations where Snapchat won’t send messages, and it is definitely been caused by an error from your end or obstruction from the receiver’s end. In this post, I will be showing you how to fix it, or what you should do when your Snapchat failed to send messages.
Before stumbling upon this page, I guess you already know what Snapchat is all about. But in case you do not know what the app is all about, let me give you a brief introduction. Snapchat is a very popular messaging app that allows users to send snaps (photos and videos) to other users on the platform who is on their friend’s list. You can also apply various filters and effects to edit your videos or photos.
It can be quite frustrating when you are not been able to send messages on Snapchat because I have once been in that situation before. To save you stress, that is why I have compiled this guide for you if your Snapchat won’t send messages. All you have to do is to read the end to get details on how to fix the problem. You can also check my previous post on how to save all conversations on Snapchat automatically because it can come in handy too.
How to Fix the Issue When Your Snapchat Won’t Send Messages
When your Snapchat failed to send messages, just carry out the following fix.
Check If You Have Been Blocked
if the person you are trying to send a message to has blocked you on Snapchat, you may get an error message that says “Failed to send”.
To check if a user has blocked you on Snapchat, you can go to “Stories”. If you cannot find any Snapchat stories from them, this could be an indication that they have blocked you indeed.
Another method to confirm if you have been clocked by a user is to search for their username. If the search does not bring back any result, that is another proof that you have been blocked by them.
There is also another method called “the bulletproof method”, and it is used to check if you have been blocked on Snapchat. All you have to do is to create a new account, then search for the contact using their username. If they show up in the search results of the new account, then it means they have blocked you in the previous account.
If you carried out all of the above steps and discovered you have been blocked by a friend, you do not need to carry out any further troubleshooting. There is absolutely nothing wrong with your account.
Restart Snapchat and Check Your Connection
When your Snapchat won’t send messages, you can also fix the problem by simply closing and restarting the app. You can as well log out and then log back in. You can check if reconnecting to Snapchat’s server can fix the issue.
You should ensure that your internet connection is working perfectly. If you are on cellular data, enable “Airplane Mode” and then reconnect to the network.
You can also connect to a Wi-Fi network if possible, and check if you can send messages on Snapchat while connected to a Wi-Fi.
If the issue persist, you can try clearing the cache of the app. To do that:
- Tap on your profile and go to “Settings”.
- Then scroll down to “Account Actions”.
- Tap “Clear Cache” and then “Clear All”
Reinstall the App
If you have done all of the above and still your Snapchat won’t send messages, you can try uninstalling and then reinstall the app. All you need to do is to long=press the Snapchat icon and select the “Uninstall” option. After the uninstalling process is complete, restart your device. Then go to Google Play Store, search for Snapchat, and reinstall the app once again. Hopefully, reinstalling the app will fix the “Snapchat failed to send” issue