Samsung TV Plus Not Working: How to Fix in 2022

In this article, I will be showing you how to fix Samsung TV Plus not working or showing on my TV issues. In case you are experiencing this issue on your device, this article contains the necessary fixes you need. All you need to do is read through to the end so that you can get the right knowledge on how to carry the fixes out all by yourself.

In our today’s world, you must have discovered that most major media company has their own streaming service in one form or another. Samsung is not different, as the company has the Samsung TV Plus service which offers over 100 different live channels exclusive for owners of smart TV manufactured by the Korean tech giant. The Samsung TV Plus is a centralized hub for all-around entertainment and it has a library that is growing periodically.

Unfortunately, a lot of Samsung users have been complaining about Samsung TV Plus not working or showing up at all on their smart TV. Like I said from the start, in this article, I will be revealing to you the major reasons you might be running into such an issue and conclude with some of the most effective fixes to this problem.

Also read: How to Connect Two Computers to One Monitor – 3 Different Methods

How to Fix Samsung TV Plus Not Working Issues

Among the many reasons why Samsung TV Plus might not be working on your TV, the most common ones include bad internet connection and outdated operating system or corrupt app installation. Below are some fixes you can use to solve the annoying Samsung TV Plus not working issues that you might be facing.

Check Your Internet Connection

If you are experiencing long buffering times or content not loading on your Samsung TV Plus, there are chances that your TV is getting a bad signal from your Wi-Fi router. You can confirm your internet speed by conducting a speed test on your phone that is connected to the same Wi-Fi network as that of your TV. You can also remove and re-add the Wi-Fi network, or simply use an Ethernet cable to directly connect your router to your TV in order to get the best connection speed.

Also read: How to Fix Delayed Video Playback Issues on Windows 11

Update the Samsung TV Plus App

There are chances that the issue you are facing is a result of an outdated version of your Samsung TV Plus app. You should ensure it is updated to the latest version in order to counter any problems. Follow the steps below to update your Samsung TV Plus app.

• Launch the “Smart Hub”menu by pressing the dedicated button on your TV’s remote.
• Navigate to “Featured > Samsung TV Plus” and check for any indication of an app update available.
• Click and hold the “Enter”button until a submenu with options appears.
• Click on “Update apps” and wait for the update to finish. This will update all the apps installed on your TV, including Samsung TV Plus.
• Reboot your TV and check to see if you have fixed the issue.

Update Your TV

Also, it is wise to update your TV’s operating system to a newer build if it is available. Not only will an update bring new features, but it is most likely to fix any issues that you might be facing with the Samsung TV Plus app. Follow the steps below to update your TV’s operating system.

• Make sure your TV is connected to a reliable internet connection
• Navigate to “Settings > Support > Software Update”and click on the “Update Now” button.
• If there are any firmware updates available for your TV, they will automatically get downloaded and installed. Make sure you don’t turn your TV off during this process.

Disable IPv6

New models of Samsung’s smart TVs come with IPv6 turned on by default. In case you do not know, IPv6 is a version of internet protocol that is responsible for keeping your connection secure. However, IPv6 has been guilty of causing several connection issues with services like Netflix and even Samsung TV Plus. You can disable IPv6 and check if it fixes the Samsung TV Plus not working issue you are facing. To disable it, follow the steps below.

• On your Samsung TV, navigate to “Settings > General > Network”
• Click on “Expert Settings” and disable the IPv6 option.
• Reboot your TV and check to see if the problem still persists or has been fixed.

If it still does not help, I recommend you turn it back on for an added layer of security.

Change Your DNS Settings

Normally, the default DNS settings are the ones that are supposed to provide you with the best connection to services like Samsung TV Plus and other streaming platforms. However, you can try to change the DNS settings to Google DNS and see if it fixes the issue. To change the DNS settings of your TV, follow the steps below.

• Navigate to “Settings > Network > Network Status”
• Click on “IP Settings”and select “DNS Settings” from the menu.
• Change the default from “Obtain Automatically”to “Enter Manually”
• In the Primary DNS address field, enter 8.8.8.8 and 8.8.4.4 in the Secondary DNS field.
• Save the settings and restart your TV.

Reset Smart Hub

The smart hub of your TV is responsible for bringing together all the smart applications and services in one place and ensuring they run properly. It might be possible that something in the smart hub itself is not functioning the way it should. The good news is that you can easily reset the smart hub without losing too much data or any apps. Follow the steps below to reset your TV’s smart hub.

1. Navigate to “Settings > Support > Device Care”
2. Click on “Self Diagnosis” and select “Reset Smart Hub”
3. Enter the reset pin 0.0.0.0 and let your TV finish the resetting process.
4. Restart your TV and set up your Smart Hub once again.

Reset Network Settings

If there is something wrong with your network settings, you can easily reset it too. This will require you to authenticate your Wi-Fi credentials once more after the reset has been performed. Follow the steps below to reset your network settings.

• On your Smart TV, navigate to “Settings > General > Network”
• Click on “Reset Network” and confirm the action.
• Once done, re-enter your Wi-Fi credentials and reboot your TV.

Factory Reset Your TV

if all the above fixes fail, then it is time to carry out the last straw which is to completely reset your TV. This will get rid of any settings that you have made, delete all of your apps, and log you out of your accounts. This is the most effective way to fix any kind of software error that you are facing with your smart TV. Follow the steps below to factory reset your TV.

• Navigate to “Settings > Support > Device Care”
• Click on “Self Diagnosis” and select “Reset”
• Enter the reset pin 0.0.0.0 and let your TV finish the resetting process.
• Your TV will restart on its own. Sign in to your Samsung/Google account once again and check to see if the Samsung TV Plus app has started to work again

Conclusion

Samsung TV Plus not working or showing up is a common issue most Samsung TV users are facing, but reading up to this extent, you must have learned various fixes to this problem. If there are any other fixes you know and, I did not mention on this page, you can tell us about them in the comment section below. Also, feel free to share this article by using the social share icons below.