Disney Plus has become one of the most popular streaming platforms you will find today, which the delivery of so much content. In fact, they offer almost everything Disney has ever released, which includes thousands of movies and TV shows. Yet, the streaming platform is not void of errors. In this post, I will be showing you how to fix Disney Plus error code 43 in case you do come across it while using the platform.
Though this issue might be annoying, do not worry because you can fix it easily. Just follow my guide and you will arrive at the solution in no distant time. You can also check my previous post on how to fix Disney Plus error code 24, this will come up handy if you are experiencing the same issue.
Disney Plus Error Code 43: What Does it Mean?
Whenever the Disney Plus error code 43 pops up while you are on the platform, it simply means that you are having problems accessing the streaming service. One of the major reasons could be that the service cannot recognize your user credentials. The second could be related to connectivity issues. But if none of these two reasons apply, then it means there is something wrong with your billing options.
How to Fix Disney Plus Error Code 43
If you are experiencing access issues while connecting to the Disney Plus service, you can simply log out and close the app. Start it up, and try to log back in again. There could have been an issue when processing your credentials, so this can easily fix the issue.
If the above step did not resolve the issue, you might want to reinstall the Disney Plus app entirely. First, you need to uninstall the app from your device. Then, depending on the type of device you are using, you can visit the Google Play Store or Apple App Store to download it again. Once you have installed the app, enter your username and password, and then try to log in again. Hopefully, this should resolve the Disney Plus error code 43.
Internet Connection Issues
If after following the first guide and you are still getting the same error, then you might be having issues with your internet connection. If this is the case, then there are several things you can do.
You may want to check if your internet provider has some issues with their network. If that is the case, the best you can do is to contact them or wait for a while for the connection to come back fully.
If all is well from the internet provider’s end, the next step is to restart your internet modem. Turn the modem off, wait for 20 to 30 seconds, and then turn it back on again. This process will allow it to establish a fresh connection with your internet provider’s servers.
Most modems have an integrated Wi-Fi router. If you are using the Wi-Fi router as a separate device, you may need to restart it as well. To do so, simply follow the same step as you did for your internet modem.
Once you are done restarting both devices, wait until they establish a stable connection. This will take no more than a minute or two. To ensure that the connection is working properly, you can test it with one of your devices. You can open up any website of your choice just to make sure you are connected online.
If none of these steps helped, and you are still experiencing connection issues, it is best to contact your internet service provider’s support. They will probably be able to figure out the problem and help you with the solution.
Checking Your Billing Options
If it happens that none of the above recommendations solved the Disney Plus error code 43 issue, there is one last thing you can do. It could be that something has changed on your payment details. For example, your credit card might have expired. This is the major reason why you should check your billing options directly in Disney Plus app. To do so, simply follow these steps:
- Login to Disney Plus.
- Without clicking anything else within the app, go directly to your Profile icon. It’s the one in the top right corner of the app’s interface.
- Choose “Account” from the menu.
- In the “Subscription” section, click “Billing details”.
- In the “Payment Method” section, click “Change payment info”.
- Here you’ll have two different tabs: “Credit Card” and “PayPal”.
- Choose your preferred payment option and verify that you’ve entered all the details correctly.
- Once you’re done, click the “Save” button at the bottom of the form.
Once you have updated your billing details, you should be free from error code 43 when trying to use Disney Plus.
Hopefully, all the suggestions I have given in this article will be able to help you resolve the Disney Plus error code 43 issue you are experiencing while using the streaming platform. Now, you can finally stream your favorite content on the go, whether you are at home or commuting.